From Interactions to Outcomes. Service, Orchestrated.
At RoundInfinity, we believe great service is not about managing interactions - it's about orchestrating outcomes. By unifying contact centers, conversations, workflows, field execution, and operations on a single AI-powered orchestration platform, we enable businesses to deliver service that resolves faster, operates smarter, and scales effortlessly.
Bhavesh Bhammar
Founder & CEO, RoundInfinity Inc.
The Problem We Solve
No two service organizations operate the same way. Systems, workflows, data, and customer expectations evolve faster than traditional service platforms can keep up. Yet most service technologies remain fragmented - separating customer engagement, contact centers, field service, and operational workflows into disconnected tools and teams. The result is manual handoffs, lost context, slow resolution times, rising operational costs, and inconsistent service across channels. Agents and service teams lack a complete, real-time view of customers, work, and assets - and even small process changes require costly, time-consuming development efforts.
Round Infinity addresses this by providing an AI-powered service orchestration platform that connects conversations, workflows, and operational execution in one system of action.
Organizations can adapt quickly, automate end-to-end service processes, and run consistent, personalized service operations at scale across customers, employees, and partners.
Our Platform
AI-Powered Service Orchestration Platform
RoundInfinity is an AI-powered service orchestration platform that brings together customer experience, contact center, field service, and operational workflows into one intelligent system of action - breaking down silos, orchestrating end-to-end service execution, reducing operational and service delivery costs, and using AI agents to deliver consistent, personalized outcomes for customers, employees, and partners.
The Business Impact
Faster Execution. Lower Costs. Measurable ROI - Powered by AI.
Round Infinity modernizes service operations by connecting conversations, workflows, and execution into a single system of action. Manual handoffs are eliminated, resolution times drop, and service teams operate with full context across customer service, contact centers, field operations, and self-service.
Organizations scale service without adding headcount, adapt processes without costly development, and consistently deliver high-quality service across every channel. The result is lower operational costs, higher productivity, and real, measurable ROI from AI-driven service operations.
Our Traction
500+
Customers Served
7+
Countries Presence
$20M+
Automation Savings for Clients