Delight customers & employees with an AI-powered automated omnichannel contact center.
Our omni-channel customer service automation platform unifies voice, chat, email, and messaging with AI-driven voice bots, WhatsApp bots, and a centralized knowledge base, ensuring consistent support across all channels.
Key features like email and call automation, live chat integration, AI transcription, sentiment analysis, and alerts for unhappy calls enhance efficiency and proactive issue resolution.
With scalable workflows, ticket management, CRM integration, and real-time analytics, businesses can streamline operations, reduce costs, and deliver superior customer experiences. This solution empowers companies to drive growth, improve satisfaction, and make data-driven decisions.
How it Works
Demo
Business Impact
Enhanced Customer & Employee Experience
Consistent service across all channels.
20%+ Reduction In Support Tickets
Allow users to get answers in self-service manner.
30%+ Time Savings
Automated processes reduce response times.
50%+ Lower Support Costs
Automation reduces resource-intensive tasks.
Customizable Operations
Easily adapt workflows as your business grows.
Features
Omni-Channel Agent Workspace
See your customer data in one place & respond.
AI Voice Bots
Automated voice response for customer inquiries.
Routing and Intelligence
Route cases to the best agent for the job.
LLM Powered Help Center
Centralized self-service and information hub.
Email Automation
Streamlined responses and follow-up workflows.
WhatsApp Bots
Seamless messaging for real-time engagement.
AI Transcription & Sentiment
Analyze call content and mood. Alert supervisors automatically.
Ticket Management
End-to-end issue tracking and resolution.
Live Chat Integration
Instant support for web and mobile visitors.
Analytics & Reporting
Real-time insights and performance metrics.
Custom Workflows
Customizable automation for growing needs.
Surveys & Reviews
Hear what your customers have to say.